All lessons take place on Zoom. Please email nanaeguitar@gmail.com to avoid scheduling conflict and check availability before purchasing lessons.

Lesson Policy

1. No Refunds After Scheduling
   Once lessons have been scheduled, payments are non-refundable.

2. Weekly Lessons
   Lessons take place on a weekly basis at a consistent time, based on the instructor's availability. Bundle lessons expire 30 days after your first session. For biweekly lessons, you will need to purchase single lessons instead.

3. Scheduling & Availability
   Please note that lesson times are subject to availability. In the event that a mutually agreeable time cannot be arranged, a refund will be processed, subject to a 4% transaction fee. To avoid this, it is recommended to contact me first before booking.

4. Cancellation & Make-Up Policy

   • A minimum of 24 hours' notice is required to cancel a lesson and be eligible for a make-up session.

   • Cancellations made with less than 24 hours’ notice will result in forfeiture of that lesson.

   • Make-up lessons must be scheduled and completed within one week of the originally scheduled lesson.

By enrolling, you acknowledge and agree to these terms.